24/7 Limo Dispatch Outsourcing & Customer Support for Transportation Companies
Grey Solutions handles reservations, driver coordination, and customer communication for limousine, black car, and chauffeured transportation companies, trained on your existing software, live in days, from $5.99/hour
Running dispatch in-house gets expensive and fragile fast.
Missed calls and bookings outside business hours
Dispatcher turnover forces constant retraining
One employee can’t realistically cover nights, weekends, and holidays
Owners end up back on the phone themselves after hours
Hiring, training, and managing dispatch staff pulls focus from growth
A dedicated remote team that runs your dispatch like it's their own fleet.
Grey Solutions provides trained dispatchers who work directly inside your existing Limo Anywhere or Moovs account – handling reservations, driver coordination, and customer communication around the clock, backed by manager oversight and clear SOPs.
Everything your dispatch desk needs, handled.
- Reservations & booking management
- Inbound calls & email support
- Real-time flight monitoring
- Modifications & cancellations
- Quotes & pricing requests
- 24/7 dispatch & driver coordination
- Affiliate & farm-out coordination
- Ongoing customer support
Five steps from first call to live coverage.
Consultation
We map your fleet size, call volume, and coverage gaps.
SOP & Setup
We document your workflows and get account access configured.
Dispatcher Training
Your dedicated team is trained on your fleet, accounts, and standards.
Trial Period
A short trial run confirms fit before full handoff.
Live Operations
Your team runs dispatch daily, with manager oversight and reporting.
Real differentiation, not a mission statement.
Dedicated Teams
Your dispatchers are assigned to your account, not rotated across unrelated clients.
Manager Oversight
Every team is supervised, with backup coverage if a dispatcher is out.
SOP-Based Training
We train against your documented process, not a generic call-center script.
Recorded Calls
Full call recording for quality control and dispute resolution.
Flexible Coverage
Nights and weekends only, or full 24/7, structured around what you actually need.
Direct Communication
You reach your dispatch team directly, no ticketing system standing between you and dispatch.
Outsourced dispatch vs. in-house operations.
Real people, real operations — not a faceless call center.
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“A look inside our dispatch operations — the team, the floor, the process.”
Office Tour
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“Want to see it live? Book a virtual walkthrough with our team before you commit.”
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“Want to see it live? Book a virtual walkthrough with our team before you commit.”
Book a Virtual Tour
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“Want to see it live? Book a virtual walkthrough with our team before you commit.”
Book a Virtual Tour
Real operators, real results.
One flat rate. No hidden costs.
$5.99/hour
Flat rate. No setup fee. No long-term contract.
Choose how much coverage you need.
24/7 Coverage
Full round-the-clock dispatch, no shift gaps, no after-hours voicemail. Your fleet is covered every hour, every day.
Nights & Weekends
Keep your daytime team as-is and hand off evenings, overnights, and weekends, the hours most operators struggle to staff.
Choose Your Hours
Build a custom schedule around your actual call volume, specific shifts, specific days, only what your operation needs.
See what dispatch coverage would cost you.
Adjust hours per week to estimate your cost with Grey Solutions vs. an in-house dispatcher.
Real operators, real dispatch teams.
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Serving English-speaking transportation markets.
Guides for running a better dispatch operation.
How Much Does Limo Dispatch Outsourcing Cost?
A breakdown of in-house vs. outsourced dispatch costs, and when outsourcing makes sense.
In-House vs. Outsourced Limo Dispatch
A side-by-side look at cost, coverage, and control for each approach.
How Many Dispatchers Does a Limo Company Need?
Fleet size matters less than reservation volume — here’s how to think about staffing.
Complete Guide
Reservations, assignment, and dispatch workflow — explained end to end.
Everything you need to evaluate us — in writing.
Company Profile
Who we are, what we do, and how our dispatch teams are structured — one PDF.
Portfolio
Case studies, client industries, and examples of dispatch setups we run.
Service Commitments
Go-live time, coverage terms, trial policy, and confidentiality — in writing before you sign up.
Common questions, answered directly.
Hiring a dedicated remote team to handle reservations, driver coordination, and customer communication instead of employing an in-house dispatcher — trained on your existing software.
Pricing is a flat $5.99/hour with no setup fee and no long-term contract. Use the calculator above to estimate your weekly, monthly, and annual cost based on the hours of coverage you need.
Yes. Our dispatchers are trained directly inside your existing Limo Anywhere or Moovs account, so there’s no need to migrate software or change how your fleet already operates.
Yes. Coverage is flexible; you can outsource full 24/7 dispatch, nights and weekends only, or a custom schedule built around your call volume.
Yes. Your dispatchers are assigned specifically to your account rather than rotated across unrelated clients, with backup coverage if a dispatcher is out.
Most accounts are live within 2 days of completing consultation, SOP setup, and dispatcher training. see the ‘Five steps’ section above for the full process.
Yes. A 3 days short trial period is included as part of onboarding to confirm fit before full handoff of your dispatch operations.